Your Privacy Matters to Us
We built pools303 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
What We Collect and Why
When you join pools303, we collect information needed to verify your identity, process your deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. This includes your name, email, phone number, payment details and gameplay history. We use this data to deliver the platform, prevent fraud, comply with local regulations in supported regions, and improve your experience. We do not
sell your information to third parties. Your data stays with us and our trusted payment partners.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How We Protect Your Trust
Encryption Standard
All data transmitted between your device and pools303 uses industry-standard TLS encryption. Your payment details and personal information are never exposed in transit or at rest.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS integrations are audited for security compliance. We only work with payment providers that meet strict data protection and fraud-prevention standards.
Regular Security Audits
We conduct third-party security assessments to identify and fix vulnerabilities. Our infrastructure is tested continuously to ensure your account and funds remain protected.
Limited Data Retention
We keep your personal information only as long as needed to serve your account and meet legal obligations in supported regions. Deleted data is purged from active systems within 90 days.
Staff Access Controls
Only authorized pools303 team members can access your data, and only when necessary to resolve account issues or investigate fraud. All access is logged and monitored.
Transparent Policies
This privacy policy is updated whenever our practices change. We notify you of material updates via email and in-app alerts so you always know how your data is handled.
Consistency Across pools303
| Same Privacy Standard | Whether you're on our home page, account settings, live casino lobby or sportsbook, the same privacy protections apply. Your data handling is consistent across every page. |
|---|---|
| Payment Data Separation | DANA, OVO, GoPay and QRIS transactions are processed by certified payment partners. We never store full card or wallet credentials; only transaction references and account links. |
| Gameplay Privacy | Your slot spins, live table sessions and sportsbook bets are tied to your account but not shared with other players. Your betting history is private unless you choose to share it. |
| Third-Party Integrations | Our live casino providers (Evolution, Pragmatic, PG Soft) and sportsbook data feeds have their own privacy terms. We link to those policies so you know who else touches your data. |
| Cookie & Tracking Clarity | We use cookies to remember your login, language preference and gameplay settings. Analytics cookies help us improve the platform. You can disable non-essential cookies in your browser. |
| Cross-Border Data Flow | Your data may be processed in supported regions outside Indonesia if needed for payment processing or fraud prevention. We ensure all transfers comply with local data protection rules. |
| Dispute & Complaint Path | If you believe your privacy rights have been violated, contact us first. If unresolved, you can escalate to the relevant data protection authority in your supported region. |